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Privacy Policy

At Heart Centred Healing, we are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

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1. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided by you.

  • Payment Information: If you purchase our services, we may collect payment details for processing transactions.

  • Health Information: With your consent, we may collect relevant health details to provide tailored services.

  • Communication Data: Records of correspondence when you contact us.
     

2. How We Use Your Information We use the collected information to:

  • Provide and manage our healing services.

  • Communicate with you regarding appointments, updates, or promotional materials.

  • Improve our website and customer experience.

  • Ensure compliance with legal obligations.
     

3. Sharing Your Information We will never sell your personal information. We may share your details with trusted third parties only when necessary to:

  • Process payments.

  • Deliver services you have requested.

  • Comply with legal obligations.
     

4. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
 

5. Your Rights You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate data or make a complaint to the ICO

  • Request deletion of your data (subject to legal requirements).

  • Opt-out of marketing communications at any time.
     

6. Cookies and Tracking Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if preferred.
 

7. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
 

8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: andreaatheartcentredhealing@gmail.com in the first instance so we can try to resolve the issue.  I will acknowledge complaints within 30 days. If you remain dissatisfied, you have a right to make a complaint to the UK's independent data protection regulator, the Information Commissioner's Office {ICO}

Telephone: 0303 123 113. Address : Wycliffe House, Water Lane, Wilmslow, Cheshire SK95AF. You can find information about your rights and how to make a complaint directly through the ICO website : www.ico.org.uk
 

By using our website or services, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically, and we encourage you to review it for any changes.

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